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Elements and Performance Criteria

  1. Process deposits.
  2. Adhere to legislative requirements.
  3. Outline the personal obligations, responsibilities and legislative requirements for administering real estate trust accounts.
  4. Provide receipts for payments received.
  5. Prepare banking documentation to deposit trust moneys.
  6. Record receipts in trust account cash journal and trust account ledger.
  7. Process payment, fees and charges.
  8. Confirm authorisation for payment.
  9. Check trust account ledger to confirm adequate funds in trust account before processing payment.
  10. Process payments from trust account.
  11. Process payment advice.
  12. Record payment from trust account in trust account cash journal and trust account ledger.
  13. Maintain and protect trust account records.
  14. Apply agency contingency procedures to respond to discrepancies identified with trust account.
  15. Prepare records and statements of trust account transactions.
  16. Identify and explain the process for unclaimed trust money.
  17. Maintain security of trust account records.